Support

Setup, billing and data questions are answered on each product's page. If yours is not, write to us.

Data tools on Apify

Each of the 10 tools has its own page with inputs, an example, exact prices, limits and a FAQ.

  • All data tools
  • Bugs or missing data: open an issue on the tool's Apify page, or email us

Billing

Shopify app

Billed by Shopify on your store's invoice: $9 every 30 days after a 7-day trial. Uninstalling the app cancels it.

Data tools

Billed by Apify, pay per use, with no subscription. Each tool page lists exactly what is charged and what is free.

Refunds

Email us with your store address or Apify run ID and we will look at it.

Still stuck?

Email support@ivora.life. We usually reply within one or two business days.